Dirección
Plaza Caracol, Local 6 y 7A, Av Los Tules 178, Versalles, 48310 Puerto Vallarta, Jal., México
Ubicación
Horario
Lunes a Sábado: 10:00-21:00
Domingo: 12:00-20:00
Opiniones de los clientes
Came here for a visitor shopping then found this place before we left. Doctor is really professional and sufficient for both prescription and glasses we got our new one same day with an hour! Price was really reasonable! Love the place will come here visit again!
They are amazing!! Finished my glasses within 30 minutes and they fit perfect. Got a second pair that they were able to complete just in time before leaving Puerto Vallarta— they put in a rush order and the glasses also came out amazing. Will definitely be coming back to get future glasses from here. Don’t hesitate to come here!
Quedé muy satisfecho con mi experiencia en esta óptica. La atención que brindad fue excelente, el personal siempre amable y dispuesto a resolver todas mis dudas con mucha paciencia. Además, me sorprendió la gran variedad de modelos que ofrecen, desde opciones muy accesibles hasta diseños más exclusivos, lo que facilita encontrar el estilo perfecto para cada presupuesto. Sin duda, un lugar al que volvería y que recomiendo totalmente!
Great service, efficiency, professionalism, at right price. Delightful customer service too. We are highly satisfied of making business with optics’s Alvarez for our vision needs. We order 2 pair of glasses that were done in record time. We Highly recommend. We come from USA and we are choosing the best.Viva Mexico!!
Había tenido muy buenas recomendaciones de su calidad y sus reseñas lo dicen todo sin embargo no termino de sentirme satisfecha con mi cita el día de hoy. Tal vez se trata de una confusión o simplemente otras reconocidas Opticas me dejaron mal acostumbrada y es que en esta óptica el precio que ves exhibido (del armazón obviamente) es solo por el armazón…después de tu consulta te explican varias opciones (que en lo personal me confundieron) y al decidir quedarme mejor con el precio exhibido (porque si elegía más cosas aumentaba $$) preguntándole que si incluía mi graduación y ella reiterándome que si, que solo se me cobrarían $500 extra de consulta a la cual yo accedí terminan dándome mi armazón, mi receta y me pregunta que si los voy a mandar a hacer por fuera y yo ??? • resulta que eran $2,400 pesos por mi armazón y ADEMÁS $1500 por mi graduaciónDigo que me mal acostumbre porque usualmente el precio exhibido en el armazón incluye la graduación y normalmente los que atienden hacen la labor de venta de agregar extras como el antireflejante, etc etc.Me fui con la idea de los comentarios de que tienen muy rápido los lentes y me los entregarán hasta en una semana. Tenía la idea de gastar alrededor de $2,500 por unos lentes nuevos y gasté $4,000 por unos que ni de marca son Ni modo de cancelarlos porque cobran el 30% por hacerloSon muy amables pero agradecería que explicaran mejor sus precios para una inculta como yo. Estoy muy inconforme.
WE GET GLASSES......made to order - eye exam, beautiful frames & anti-glare transition lenses. About $200 USD!But, it comes down to the people. They were so incredibly nice and patient with 3 blind peeps 😅We can’t wait to pick them up in a few days.Highly recommend• very professional • great frame selection • free eye exam with glasses • good location • fantastic customer serviceThanks guys
Opticas Alvarez is definitely the best place for eyeglasses in Vallarta.Everyone was very helpful and pleasant. Both Dr. Alvarez and Iris helped me with my exam and answered all of my questions regarding my first pair of progressive glasses.In addition, they also helped me with a follow up appointment to answer my additional questions weeks later. They were extremely helpful and informative.I highly recommend Ópticas Alvarez for your next pair of eyeglasses.
Great customer service. Came in on a Sunday, and my glasses were ready by Tuesday! Thank you Opticas Alvarez!Excelente servicio al cliente. Llegué un domingo y mis gafas estaban listas el martes. ¡Gracias, Ópticas Álvarez!
Dr. Alvarez and his team did an incredible job on 2 fabulous pairs of glasses for me. The attention to detail and rush service was acceptional and greatly appreciated. They make you feel like family and ensure you are completely satisfied with your Eyewear. Thanks to them, I can see clearly now!!!
Excelente servicio resolvieron mi proble ma de inmediato en mis vacaciones se me cayeron los lentes en el mar y de inmediato menos de 1 hra tenía lentes nuevos con mi graduación
HIGHLY, HIGHLY, HIGHLY RECOMMEND this Optical shop. !! 10 stars!!. My transitions glasses broke. Found this shop on google as being open at NOON on a Sunday!!!. Most other shops closed on Sunday's. Got an uber there. Technician spoke English too!!!. They fixed my broken frame. I also asked if they could use the current lenses and MAKE A SECOND pair of glasses. They COULD & did just that. They couldn't make transitions (those take 7 days) in.....BUT they made me a backup (clear lens) pair WITHIN an hour!!!! I wished I had found this place as soon as I got to PV. I would have had some new transitions frames!!! There's always the next trip.!!!
My niece lost her glasses on our trip to PV … we looked on the Internet to see if there was a way to get her glasses in a day or two…Opticas Alvarez came up and we stopped by and got glasses for her in one hour!!! Very professional, great service & super friendly! She really needed her glasses & they saved her trip so she can enjoy her vacation! Gracias!!
Excelente servicio, atención y rapidez. Lo recomiendo ampliamente. Mi hijo perdió sus lentes estando aquí de vacaciones y nos entregaron los lentes el mismo día.
My wife's glasses broke half way into our vacation. We located the missing screw and went here. Not only were they very friendly, and spoke English, they refused payment for the repair. This kind of service is refreshing in a tourist area where you're often assaulted by salesmen. Highly recommended. They're located in the hall of stores directly across from the large supermarket. You go through some security sensors which made me think we were entering the supermarket. Made locating them a little confusing. They're in number 179.
El doctor es muy amable, la chica que me atendió resolvió todas mis dudas ambos muy profesionales.pues tengo mis lentes poco menos de 8 días hábiles. 🥸
Excelente a atención y servicio, siempre se me explico cada cosa que me fue ofreciendo y me dio muchas opciones de armazon del estilo que yo quería
La mejor optica en Puerto Vallarta ! Estabamos de vacaciones y se nos perdieron los lentes en domigo en la tarde y nos hicieron el examen y los lentes en mismo dia ya listos en menos de 3 horas ! SUPER RECOMENDADO ! Son los mejores super satisfechos del excelente servicio 🙂
Atención muy agradable y un servicio muy eficiente. Sobre todo los tiempos de atención increíbles
Conveniently located in the shopping mall.Great service and low price for high quality prescription eye glass and prescription sun glass replacement lenses. Cut and fitted on location.Next trip, I'll make sure to bring more sun glasses for updated polarized prescription lenses.
Lost my glasses on my trip, these guys dropped everything and made them for me, extremely friendly, best service
Very friendly and helpful. Explained the lenses and frames and how they work together. Were able to expedite the service.
Extremely friendly and quick service! Didn't have any glasses, and they made sure I was all set the day of so I could enjoy my trip. Made me feel special on my birthday too 😁
Went on vacation with my family and the workers at Alvarez were extremely accommodating and wonderful to work with. I very highly recommend. I got my prescription filled with special lenses in 2 days. They also had a great selection of frames!
Estoy encantada con el servicio que brinda Optica Alvarez desde su amabilidad hasta su rapidez en tenerme unos lentes de urgencia, y mejor aún, sí te atienden sin cita, busqué y busqué en muchos lugares de puerto vallarta y la tardanza era de 3 a 15 días y además era necesario agendar cita y sólo contaban con ciertos horarios disponibles, estoy muy FELIZ gracias al personal que me atendió muy atentos y amables! Además tienen unos diseños muy bonitos de lentes!! Gracias opticas Alvarez recomiendo 100%! 👍 PD.me tuvieron mis lentes en 30 minutos!!!!!!
We were forced to buy my son new glasses while on vaction when he lost his to the ocean😑. The staff at Optica Alvarez was very helpful. They had a great selection of frames and prices were very reasonable. They even delivered the frames to our hotel because we were unable to get back to the store. Thanks for great service!
Amazing service and more than reasonable price. Glasses done in less than 24 hours. Never have I got glasses in less than a week. One very happy customer!
Extremely professional and friendly, fast service. They gave me what I needed same day, very professional, highly recommended.
We were vacationing in PV and I lost my glasses in the ocean on the first day of our vacation. Which was a Sunday. I called Opticas Alvarez, and though the technician on the other end didn't speak a lot of English, she was able to communicate to me that they could probably get contacts for me that day or glasses on Monday. A quick Uber ride to the Plaza Caracol (a shopping mall), a conversation with the kind doctor there (who spoke English perfectly) and walked out with new contact lenses 20 minutes later. My only regret is I called my Uber back to the hotel before I saw the taquerias that ringed the exterior of the mall. Otherwise, I would have had a snack. (Also, I stepped on a stingray looking for my glasses. Ouch)
My eyeglass broke while i was on a vacation. Dr Alvarez agreed to see me the same day. My new glass was ready in 30 mins. The people of Mexico are fabulous.
This place is great , save the vacation, lose glasses on a jetski , came and had new glasses ready in an hour , for about 140 dollars
Lost my glasses. I needed to get replacements before I returned to the states. I stopped by and they were able to get my prescription from my sunglasses and glasses made in 3 hours.
Excelente servicio, inigualable atención, y que decir de su horario. Gracias Doctor por su atención y a sus asistentes.
These guys are just phenomenal, I lost my glasses in the beach and they made me a new one with all the bells and whistles even though I had one of those complex prescriptions😄. Thanks guys.
I ended paying close to a 1000.00 dollars after they made a mistake the prescription was never right they keep charging me to get right finally I give up.. 😤
Son muy rápidos y atentos!
Excelente servicio. Entrega el mismo día
Increíble doctor y recepcionista. Excelentes precios, servicio rápido y excepcional. Will come back here again! ❤️
Amazing service
Sus precios son caros, el servicio es lento y te cobran cosas que otras ópticas no, como el examen de la vista
Buena atención y buen trato recomiendo el lugar en la compra de tu armazón un médico especializado te realiza el examen de la vista profesionalmente
Buen servicio y atención, el examen atinado a la necesidad y los precios justos, recomendado.
Absolutely the best!
calidad y servicio muy bueno!
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